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  These are facilitated processes that are tailored to an organization or department's specific needs.  Generically, The Turnaround Group uses a mix of classroom and experiential activities with an inclusive approach to: 
|  | clarify purpose and strategic intent |  
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|  | develop values and congruent behaviours |  
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|  | build team commitment and accountability |  
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|  | develop competency to manage diversity issues |  |